All structural upright posts carry a 30 year warranty against structural failure due to corrosion, deterioration or faulty workmanship. All other components carry a one year warranty against defects in materials and workmanship. Warranty becomes effective on the date of delivery. Checking and cracking are a natural characteristic of wood products and should be expected. Normal checking and cracking does not affect the structural integrity of the structure and is not covered under this warranty. Site FurnishingsAll Site Furnishings carry a one year warranty against structural failure due to corrosion, deterioration or faulty workmanship, effective on the date of delivery. ConditionsReplacement parts will be furnished free of charge (shipping and labor excluded) subject to the following conditions:
(1) The warranty applies only to the original purchaser.
(2) All returns must be approved in advance.
(3) Structure assembled improperly, not to factory instructions or altered without authorization, will void the warranty.
Warranty does not cover damage caused by vandalism, abuse, neglect or acts of nature. Photographs or faulty pieces may be required to determine eligibility for replacement parts. |
